Q: Do you offer a free trial?

Yes — 14 days on Starter and Professional. No card is required to sign up and see your first dashboard; you add one only when you choose a plan, and you won't be charged until the trial ends.

Q: How does the Payback Guarantee work, and how is recovery measured?

During your first 90 days on the Professional plan, Perché tracks recovered revenue in your dashboard (the ROI report). Revenue counts as recovered when an estimate that was flagged is later won, or an invoice that was flagged is later paid, after you sent a follow-up from Perché. Wins that happen with no follow-up from Perché are not counted. If that total is less than what you paid us over those 90 days, contact us and we will refund every dollar you paid. The condition is that you send the follow-ups Perché writes for the items it flags. The same numbers you see in the dashboard decide the guarantee.

Q: Can I switch plans or cancel?

Yes. Cancel any time from Billing — you keep access through the period you've paid for. You can also export your data as a ZIP.

Question 1

Do you offer a free trial?

Accepted Answer

Yes &mdash; 14 days on Starter and Professional. No card is required to sign up and see your first dashboard; you add one only when you choose a plan, and you won't be charged until the trial ends.

Question 2

What's the difference between Starter and Professional?

Accepted Answer

Starter is the core product: connect your software or a spreadsheet, see flags for cold estimates, unpaid invoices and lapsed customers, work your lead and review inboxes, and follow up by email. Professional adds automatic escalating follow-ups, text messages, Slack alerts, deeper reporting and payment links, plus the First $5K Sprint setup, the text script library, the maintenance plan playbook and the Payback Guarantee.

Question 3

How does the Payback Guarantee work, and how is recovery measured?

Accepted Answer

During your first 90 days on the Professional plan, Perch&eacute; tracks recovered revenue in your dashboard (the ROI report). Revenue counts as recovered when an estimate that was flagged is later won, or an invoice that was flagged is later paid, after you sent a follow-up from Perch&eacute;. Wins that happen with no follow-up from Perch&eacute; are not counted. If that total is less than what you paid us over those 90 days, contact us and we will refund every dollar you paid. The condition is that you send the follow-ups Perch&eacute; writes for the items it flags. The same numbers you see in the dashboard decide the guarantee.

Question 4

What is Done-For-You?

Accepted Answer

A higher-touch plan where our team reviews your flags and sends and manages your follow-up outreach. It starts with a call rather than a self-serve signup. Book a call to talk it through.

Question 5

Can I switch plans or cancel?

Accepted Answer

Yes. Cancel any time from Billing &mdash; you keep access through the period you've paid for. You can also export your data as a ZIP.

Question 6

Are there setup fees or contracts?

Accepted Answer

No setup fees and no long-term contract on Starter or Professional. Pricing is a flat monthly subscription.

Question 7

Is there a per-user charge?

Accepted Answer

No. You can invite teammates without extra seat fees.

Question 8

Do you offer custom or enterprise pricing?

Accepted Answer

If you run a larger operation with specific needs, get in touch and we'll talk it through.

Simple pricing, no surprises

Revenue Recovery Engine

First $5K Sprint

Text script library

Maintenance Plan Upsell Playbook

The Payback Guarantee

The Payback Guarantee

Pricing questions

See what your own numbers say