Privacy Policy
Last updated: April 2025 · Perché AI Solutions · Columbus, OH
1. Who We Are
Perché AI Solutions ("we," "us," or "our") is an AI automation agency based in Columbus, Ohio. We operate the website perchesolutions.com and provide AI automation services to home service contractors. You can reach us at perchesolutions@gmail.com or (614) 323-3534.
2. Information We Collect
We collect information you provide directly to us:
- Contact information — name, email address, phone number, business type when you fill out our contact or onboarding forms
- Business information — company name, team size, CRM software, and operational details you share during onboarding
- Payment information — billing details processed securely through Stripe. We do not store your full card number.
- Communications — emails, messages, and calls you have with us
We also collect limited technical data automatically when you visit our website, including IP address, browser type, pages visited, and referring URL via standard web server logs.
3. How We Use Your Information
- To provide, build, and manage your AI automation services
- To process payments and send invoices
- To send service-related communications, ROI reports, and updates
- To respond to your questions and support requests
- To improve our services and website
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
4. Information We Share
We share your information only with:
- Stripe — for payment processing (subject to Stripe's Privacy Policy)
- EmailJS — for form submission processing
- Service providers — tools like Zapier, Make, Bland AI, Vapi, and Twilio used to build and operate your automation systems
- Legal requirements — if required by law or to protect our legal rights
5. Data Retention
We retain your information for as long as you are a client and for a reasonable period after that for legal and business purposes. You may request deletion of your data at any time by emailing perchesolutions@gmail.com.
6. Security
We use industry-standard security measures to protect your information. Payment data is handled entirely by Stripe and is never stored on our servers. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at perchesolutions@gmail.com. We will respond within 30 days.
8. Cookies
Our website uses minimal cookies — primarily for basic site functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to use our site.
9. Children's Privacy
Our services are intended for business owners and are not directed at individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this policy periodically. We will notify active clients of material changes by email. Continued use of our services after changes constitutes acceptance.
11. Contact Us
Perché AI Solutions